Privacy Policy
How we collect, use, and protect your information.
1. Introduction
PledgeAthon ("we," "us," or "our") operates www.pledgeathon.io and related services. This Privacy Policy explains what information we collect, how we use it, and what rights you have.
2. Information We Collect
Information You Provide
- Account information: Name, email address, phone number, and password
- Organization information: Organization name, type, and contact details
- Campaign information: Campaign names, descriptions, goals, and dates
- Participant information: Names provided by campaign organizers
- Donor information: Name, email, phone when making a donation
- Payment information: Collected and processed directly by Stripe
Information Collected Automatically
- Usage data: Pages visited, features used, referral sources
- Device information: Browser type, operating system, device type
- IP address: For security and fraud prevention
3. How We Use Your Information
- Operate and improve the Platform
- Process donations and payouts through Stripe Connect
- Send SMS reminders and campaign notifications
- Send transactional emails (receipts, account notifications)
- Provide customer support
- Detect and prevent fraud
We do not sell your personal data to third parties. We do not send unsolicited marketing emails.
4. Third-Party Services
- Stripe (payment processing) — stripe.com/privacy
- Twilio (SMS delivery) — twilio.com/legal/privacy
- Vercel (hosting) — vercel.com/legal/privacy-policy
- Neon (database) — neon.tech/privacy
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. Children's Privacy (COPPA)
PledgeAthon does not knowingly collect personal information from children under 13. Account creation requires users to be 18+. Minors may be listed as participants, but their information is provided by adult organizers.
If you believe we have collected information from a child under 13, contact support@pledgeathon.io and we will delete it promptly.
6. Your Rights
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data (within 30 days)
- Portability: Request your data in a machine-readable format
- Opt-out: Opt out of SMS or non-essential emails anytime
Contact support@pledgeathon.io to exercise any of these rights.
7. Cookies
We use essential cookies for authentication and session management. We do not use advertising or behavioral tracking cookies.
8. Data Security
We protect your data with HTTPS encryption, PCI-DSS compliant payment processing via Stripe, and database encryption at rest. No method is 100% secure, but we use industry-standard practices.
9. Contact Us
PledgeAthon
Email: support@pledgeathon.io
Website: www.pledgeathon.io